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United Rentals Sr Analyst, Systems - Customer Digital Technologies in Stamford, Connecticut

Great company. Great people. Great opportunities.

As a Sr Analyst, Systems - Customer Digital Technologies at United Rentals, you will be tasked to deliver on key strategic objectives. You will be critical in ensuring different software systems integrate and scale well to render industry leading user experiences. You will also contribute at different phases of software development, work with world class vendors, software providers and cater to internal stakeholders at various levels of the organization. This is an amazing opportunity for someone who has high energy, is a self-starter and can work with little guidance on software projects that have tangible impact in the real world.

If you would enjoy the chance to make your mark with the world’s largest equipment rental provider, consider a future with United Rentals. We'll provide the tools, the technology and the support you need to do the job right. You will also be supported by a strong management team that will help you achieve your goals.

Location - Preferably Stamford, CT or other major markets for the right candidate.

Additional duties include the following:

  • Act as the primary technical point of contact for a broad range of software enhancements

  • Build a thorough end-to-end understanding of technical interfaces for the company website and the mobile app

  • Perform root cause analysis across system call chains for issues reported

  • Conduct regular reviews of systems, both on premise and cloud, to identify efficiencies and improvement areas

  • Provide response and/or resolution to issues, engaging IT resources as needed

  • Solicit, assess and prioritize requests for system enhancements

  • Discuss desired changes with business units and prepare business and technical requirements accordingly

  • Architect and define sustainable and scalable solutions for design, development, deployment and troubleshooting

  • Assist development and implementation of system enhancements

  • Test new or modified application functionality, verifying business and technical requirements

  • Create and maintain technical documentation including: support knowledge base, data sources, data flows, application logic, enhancement/issue logs, hardware/software architecture, Information architecture, Standard Operating Procedures, DR plan, and other project documents

  • Other duties assigned as needed

Job Requirements:

  • Bachelor’s Degree in IT, Science or Business

  • 5+ years in programmer analyst or systems analyst role

  • Effectively communicate complex concepts with vendors, customers, team members and management, both verbal and written

  • Balance a self-motivated, independent work ethic with intense cross-functional collaboration needed to drive project success

  • Strong Experience with programming concepts, database systems and sql programming (SQL Server, DB2)

  • Hands-on software troubleshooting experience, while under pressure, for ecommerce web and mobile applications

  • Good technical knowledge of current computer networking, virtual hardware, security and cloud concepts

  • Good working knowledge of data modeling, ETL concepts and reporting with tools like Tableau

  • Strong project management and documentation abilities

  • Strong critical thinking skills

  • Experience with using ERP systems, preferably AS400

At United Rentals, the largest equipment rental company, we believe that it takes great employees to build a great organization – and we’re passionate about helping our people grow professionally and embrace teamwork in everything they do. Our culture is based on our corporate values and centers on mutual respect, job satisfaction, diversity and a shared responsibility to build a better future.

What's in it for you?

U.S. Full Time roles : Best in class benefits offering includes medical, dental, vision, flex spending and health savings accounts; 401(k) retirement with company match; life and disability insurance; and paid time off including sick, vacation, holidays, and paid parental leave. Comprehensive training and development and career growth opportunities.

U.S. Part Time roles: Benefits offering includes 401(k) retirement with company match/RRSP; paid time off including sick, vacation and holidays; and comprehensive training and development and career growth opportunities.

Canada: Best in class benefits package which includes medical, dental & vision, RRSP/DPSP*, paid time off, comprehensive training and development, and career growth opportunities.

*Offered for full time roles, part time eligibility in select provinces

United Rentals, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.